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Supplier Spotlight – Clover

Are you looking for flexible and scalable payment solutions to meet your business needs? We sat down with Thomas Brown our dedicated Business Manager from Clover to find out more on how they can help your business.

Can you give a brief background to Clover?

Clover is the ultimate commerce platform for business success. We provide scalable technology solutions that enhance the way businesses run, helping them grow and giving them more time to focus on what truly matters. Our platform offers a comprehensive suite of tools for accepting payments, managing operations, and gaining business insights, all designed to work seamlessly together.

What do you believe sets you apart from your competitors?

What sets Clover apart is our commitment to powering more for our clients. We go beyond just payments, providing integrated solutions that encompass everything from inventory management to customer engagement. Our platform is designed to be reliable, secure, and tailored to meet the real-world needs of business owners, making it easier to manage and grow their businesses.

What are the benefits of a CMJ member switching to Clover?

CMJ members who switch to Clover will benefit from a robust and user-friendly ecosystem designed to streamline their business operations. With features like real-time sales insights, comprehensive inventory management, and secure card payment options, they can run their businesses more efficiently and effectively. Plus, our dedicated support team is always on standby to ensure they get the most out of their investment.

With the world changing and going more digital, why do you think it is important for retailers to keep with the times?

In today’s digital age, staying current is crucial for retailers to remain competitive. By adopting modern digital solutions, retailers can streamline operations, improve customer experiences, and make data-driven decisions to boost growth. Digital tools can also help mitigate risks and offer scalable solutions that adapt to evolving market demands.

If retailers need assistance, how easy is it to get help?

Getting assistance from Clover is straightforward and hassle-free. We pride ourselves on our dedicated customer support, offering multiple channels for help including phone and email. Whether it’s a quick question or a more complex issue, our support team is committed to providing timely and effective solutions.

Are there any plans for new products in the next 12 months?

Yes, we are continuously innovating and expanding our product line to better serve our clients. Over the next 12 months, you can expect to see new features and enhancements that further integrate with our existing platform, providing even more tools to help business owners succeed.

What sorts of retailer partners are you looking to work with?

We are looking to partner with retailers who are ambitious and eager to grow their businesses with the aid of modern technology. Our ideal partners are those who see the value in streamlining operations and utilizing data to make informed decisions. Whether you run a small boutique or a large retail chain, Clover provides the tools to help you succeed.

What do you have planned for the next 12 months?

Over the next 12 months, Clover will focus where we can on expanding our technology capabilities, improving the user experience, and implementing new features to better support our business customers. As part of this commitment, we’re actively working on a website redesign to improve customer experience, making it easier and more intuitive to navigate our platform. We’re always striving for excellence, continually powering more growth and efficiency for your business. Additionally, we are planning to increase our outreach efforts to educate businesses on how they can maximise the benefits of our platform.

Why did you join the CMJ and what do you think the benefits of joining the CMJ are?

We joined the CMJ to be part of a community that values excellence and growth in the retail sector. The CMJ provides a network of like-minded businesses and opportunities for collaboration, insights, and growth. The benefits include access to exclusive resources, networking opportunities, and the ability to stay abreast of industry trends and innovations.

Would you recommend joining the CMJ to other suppliers?

Absolutely, we recommend joining the CMJ to other suppliers. The CMJ offers invaluable resources, networking opportunities, and industry insights that are crucial for growth and success. Being part of the CMJ community can provide significant advantages and help suppliers stay competitive in a rapidly evolving market.

For more information on clover or how to make the switch, please contact Thomas.brown1@Fiserv.com

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