What We Do

We enhance a retailer’s competitiveness and enable you to provide a more compelling consumer offering.

The Company of Master Jewellers (CMJ) operates as a non-profit industry body, focused on working with progressive retailers capable of playing their part, so that with our support we can ensure the independent jewellery retail sector remains relevant.

We devote our time to constantly refining the service and support we provide in order to achieve this fundamental purpose.

As a retailer member of the Company of Master Jewellers, you maintain 100% of your independence. You can choose how much or how little of our support and suppliers you want to use.

In 2021, we were named Service Supplier of the Year at the prestigious UK Jewellery Awards, beating ten other leading industry suppliers in the shortlist. We were praised by the judging panel for “providing unrivalled support throughout the pandemic and consistently going above and beyond”.

“Since joining the CMJ, the support offered to us by their team and approved suppliers, as well as our fellow retail members, has been invaluable. The networking events have been one of the most important aspects – being able to learn from the experience and insights of our peers has been an enormous help.”

“Being a CMJ member means having access to excellent supplier choice, brilliant networking events and hands-on support whenever we need it.”

"I have been stopped in my local high street and congratulated on my ability to offer such high-quality retail brochures and catalogues to customers as an independent local retailer. The marketing support we receive from the CMJ really is excellent, and that is just one of the many, many benefits that the group offers."

“As an independent jeweller, I could spend hours praising the support and financial benefits delivered by the CMJ. Suffice to say, the group has played an important role in the development of my business. From access to new suppliers to networking with my peers, they have offered great advice and both supported and encouraged my continued independence.”

“I can say in all honesty that the CMJ has been instrumental in our smooth transition from a first generation to a second generation independent jewellers. The networking and support of my peers and the professionalism of the CMJ has given us the confidence to view the future with optimism. I strongly recommend joining the CMJ.”

"I am delighted to join the CMJ as I feel this will help me gain valuable experience and develop long-term relationships in the jewellery industry with key suppliers.”

"The retail jewellery industry is changing so quickly, it’s vital to get a wider perspective through the CMJ retailer network.”

"I am proud to say I am a member of the CMJ. At Niche we strive to inspire our loyal customers and value the opportunities within the CMJ to meet new and innovative suppliers.”

"I just like to say a big thank you to the CMJ and also all the retailers on the WhatsApp group. Not only has it been most informative, it's also kept me sane. For me the WhatsApp group has made me feel I'm not alone (work wise) but that have a great support network behind me. So to just sum up: thank you all"

"We are relatively new members and I am so glad and grateful to be be a part of such a strong, focused, hard-working group of individuals. The teamwork, communication and support [during lockdown] has been tremendous. These are the times when certain people and groups shine through, and the CMJ has been very professional. A huge thank you to the entire team."

"I wanted to take a moment to thank each of you for all you have done during lockdown, I can honestly say you’ve helped me every step of the way and the value of my membership is one thing I shall take away from this. I’m opening with confidence thanks to the CMJ. I have my amazing store graphics, my PPE , the amazing reopening manual, and more importantly my sanity, having listened, contributed and valued opinions from likeminded people, I’ve never felt alone."

"For many years we have been members of the CMJ because of the buying power of the group but today it's more about the collaboration and networking."

"I have just completed (and passed!) the DeBeers Diamond Foundation. An excellent opportunity for some continued professional development during lockdown... It was great to use my brain and very generous for the CMJ to collaborate and offer this course for free."

"The CMJ stands out in terms of communication with its members."

"I absolutely love the CMJ's joint Growth & Learning Network meetings. They are the best communication with retailers that we have ever had."

"The CMJ supplier WhatsApp group is superbly informative and it’s nice to feel that we aren’t alone out there..."

"I'd certainly recommend CMJ events to others. Great enthusiasm, they are a networking heaven."

"I would definitely recommend CMJ events. The contacts made have been invaluable and it's motivating to talk to other retailers with the same issues."

"I would be happy to recommend the CMJ Growth & Learning Network meetings. This was a great and refreshing opportunity for our views to be heard and gave me confidence that the CMJ is moving forward progressively."

"The networking opportunities and supplier discounts go without saying, but the ease of accounting with just one monthly statement is also easy to reconcile. It's really made a huge difference to us and our business. The CMJ represents extremely good value for money and it's an absolute must for anyone wishing to grow their business."

“I’d been looking forward to the Company of Master Jewellers Spring Trade Event... and it did not disappoint. What an amazing turnout. I’ve never seen the halls so busy with suppliers and retailers. A huge well done to the Company of Master Jewellers for organising yet another outstanding show.”

“Being a member of the Company of Master Jewellers means having access to excellent supplier choice, brilliant networking events and hands-on support whenever we need it.”

“Thank you to the whole Company of Master Jewellers team for such an amazing Trade Event. Business was good, orders flowed in and new members will follow as I feel the positive mood will continue. The partnership between suppliers and retailers is stronger than ever.”

“Thanks to all involved for organising a great Trade Event! The Wongs team had a fabulous time and it was really great to catch up with everyone.”

“A fantastic Trade Event at the weekend. I could feel the buzz and positive energy.”

“I am delighted to join the Company of Master Jewellers as I feel this will help me gain valuable experience and develop long-term relationships in the jewellery industry with key suppliers.”

“As a new supplier to the Company of Master Jewellers, we were delighted to attend our first Trade Event. We met customers old and new and shared our plans for continuing development of the brand. 2022 can be a brilliant year for independent retailers in the jewellery trade and we’re delighted to be a part of that journey.”

“The retail jewellery industry is changing so quickly, it’s vital to get a wider perspective through the Company of Master Jewellers retailer network.”

“There was a real feeling of being back together at the Trade Event, with genuine warmth from retail members and suppliers alike. It was a busy, well-attended, positive and focused two days.”

“I am proud to say I am a member of the Company of Master Jewellers. At Niche we strive to inspire our loyal customers and value the opportunities within the group to meet new and innovative suppliers.”

“I absolutely love the Company of Master Jewellers' network meetings. They are the best communication with retailers that we have ever had.”

“The Company of Master Jewellers' supplier WhatsApp group is superbly informative and it’s nice to feel that we aren’t alone out there.”

“I would definitely recommend Company of Master Jewellers events. The contacts made have been invaluable and it's motivating to talk to other retailers with the same issues.”

“It was a pleasure to attend the Spring Trade Event. The show was busy with great attendance from suppliers and retailers alike. The halls had a wonderful atmosphere, which we love to see and be a part of. We've had 40 years of the Company of Master Jewellers and we can't wait for the next 40!”

“The Company of Master Jewellers stands out in terms of communication with its members.”

We are a keen supporter of initiatives that celebrate independent retail jewellers. We have been a partner of Retail Jeweller’s Inspiring Independents event for many years, and are sponsoring this once again in 2023.

Experienced members of our team have also had the honour of being invited to be part of the judging panel for the UK Jewellery Awards, which is dubbed “the Oscars of the jewellery industry”. In 2023, our Head of Marketing, Frances Hopes, has once again been invited to be a judge.

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