Our Values


The CMJ is founded upon three core values: lead, engage, enhance.

Our commitment to these is what enables us to continually grow and deliver incredible benefits to our members and is at the heart of everything we do.

We also have a diversity policy, which we adhere to both internally as a business as well as with our members.


→ We lead the industry in the provision of networking, accounting, marketing and consultancy services to independent retailers.

→ We lead our members by offering discounted courses with industry-recognised training providers such as the National Association of Jewellers NAJ, AnchorCert Academy and De Beers. Our members can also source specialised courses in topics such as Visual Merchandising, Mental Health Awareness and Security Awareness.


→ We engage with suppliers, the wider industry and the press for the benefit of all our members.

→ We engage with our members at every level of business, from accounting to sales, from recruitment to marketing and much more.

→ We encourage engagement between peers through retailer and supplier WhatsApp groups.

→ We actively engage with our members through means of virtual Growth and Learning Network meetings to deliver what our members need, when you need it. For example, as the nation came out of lockdown, we provided our members with a post-lockdown return to work manual, free post-lockdown point-of-sale material, an extensive PPE menu and an HR solutions package.

→ We encourage engagement between out retail and supplier members through our networking events and private Facebook CMJ Members page.


→ We protect and enhance the business of our members by providing an exceptional standard of service that will help grow sales, improve efficiency and increase profitability.

→ We are committed to continually grow and deliver incredible benefits to our members year after year.

Now that you know who we are, what we doour history and our values, meet our Board of Directors and our Head Office team, who enforce these values every day.


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